What’s included in this EPA?

There are six pathways available in this Apprenticeship. For all routes Apprentices will learn core skills, knowledge and behaviours. As well as being assessed on these there are additional skills and knowledge to learn depending on their chosen pathway.

  1. Stairlift installation skills
  2. Stairlift service and repair skills
  3. Lifting platform installation skills
  4. Lifting platform service and repair skills
  5. Service lift installation skills
  6. Service lift service and repair skills

Full EPA Specification

Get all the details about this Apprenticeship’s assessment including the applicable skills, knowledge and behaviours it will be measured against

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Full EPA Specification

When does it happen?

Apprentice all learn at different speeds, typically they will spend between 18 and 24 months training on the job and being guided through their structured learning plan (ST0251) by the Training Provider.

The Gateway for EPA will be when an employer (in consultation with the Training Provider) is satisfied the Apprentice can consistently demonstrate all of the knowledge, skills and behaviours outlined in their pathway’s learning plan.

What must be complete?

Your Apprentice will be ready for EPA when they have:

  • Achieved Level 1 qualification in English and Mathematics*
  • Completed tests for Level 2 qualification in English and Mathematics
  • Completed Level 2 QCF NVQ Diploma training in Engineering Maintenance and Installation
  • Compiled their Portfolio of Evidence

Training Providers must submit the learner Gateway Form and supporting evidence via ACE360

*For those with an education, health and care plan or a legacy statement the apprenticeships English and Maths minimum requirement is Entry Level 3. A British Sign Language qualification is an alternative to English qualifications for those whom this is their primary language.

What happens next?

Training Provider

Submit learner Gateway Form and supporting evidence via ACE360.

Receives and pays the EPA invoice, which must be paid in full prior to EPA

LEIA Assessment

Reviews Gateway Form and evidence to pass the Apprentice through the Gateway

Employer or Training Provider

Books EPA dates with LEIA ASAP. It can take up to 3 months to schedule Assessments, so the earlier the better.


Must prepare for and complete their EPA within 4-6 months of Gateway


What is it?

It’s a 30-question test assessed against their pathways outlined knowledge and behaviours.

All questions are closed response multiple choice questions, where one answer from a choice of four must be selected.

There’ll be a minimum of 4 scenario based multiple choice questions in the test. It’s mandated that the Ethics and Health & Safety related questions will be scenario-based.

How does it work?

This test needs to be taken under controlled conditions. A quiet environment, free from distractions and influence, without access to reference materials, and in the presence of an EPAO appointed invigilator.

It can be done online or face-to-face and can be either paper or computer-based.

The time limit is 60 minutes.

How is it assessed?

Tests taken via our online testing tool will be marked automatically by the system.

Paper based exams will be marked manually by us.

One question equals one point, 30 points are available.

Score of 17 or less = Fail
Score 18 – 23 = Pass
Score 24 or more = Distinction

1x Knowledge Test re-sit for each Apprentice is included in our EPA price.


What is it?

Practical Assessments are perfect for allowing people to demonstrate their skills through completing hands-on tasks in a realistic work setting. The approach consists of:


A reference pack is provided for the equipment (including risk documents, method statements, service schedules etc)

Working activities

Skills and knowledge are demonstrated by carrying out required activities.

Equipment verification

Equipment is checked and returned to normal use.

How does it work?

The Assessor will only observe one Apprentice at a time completing their practical tasks.

Practicals are arranged in consultation with employers, and Apprentices are provided with lists of tasks and timings before their assessment.

A minimum of 8 questions will be asked during (so long as the Apprentice is not distracted from their task) or after the practical element.

The 5 hours of assessment time may be split over a maximum of 2 working days.

How is it assessed?

Typical tasks will include fault diagnosis, installation and servicing on one product/item of equipment for the assessment duration.

Practical Assessments are assessed against the Knowledge, Skills and Behaviours of the Standard (ST0251) and use the Grading Table to determine a Pass, Distinction or Fail.


What is it?

A one-to-one professional interview with open questions.

LEIA Assessment trains Assessors to prepare for, and conduct, robust and fair interviews.

Guiding questions banks are in place to support the development of appropriately structured interviews that draw out the best of the Apprentices’ competence and excellence.

How does it work?

The interview takes place between the Assessor and the Apprentice with a minimum of 14 questions asked over a 60 minute period.

The Assessor will prepare their questions for the interview by reviewing the Apprentice’s Portfolio of Evidence.

During the interview it’s okay for Apprentices to refer to their Portfolio to illustrate and evidence their answers.

How is it assessed?

Apprentices’ interview answers will be assessed against the Knowledge, Skills & Behaviours for their chosen pathway.

The Portfolio of Evidence itself is not directly assessed.

Grading is against the Standard (ST0251) and the Grading Table is used to award a Pass, Distinction or Fail.


Marks for all three elements of the EPA are combined to reach an overall grade of a Pass, Distinction or Fail. To achieve final certification for this standard, the Apprentice must achieve a minimum of a Pass in each of the three EPAs. Those who gain Distinction will have demonstrated exceptional performance above the standard requirements. Those who fail will be able to analyse their grading feedback and, with employer approval, may be able to take resits.

Full Grading Table

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Grading table


What is the Portfolio of Evidence?

Apprentices must compile a portfolio of evidence during the on-programme period of the apprenticeship. It must contain evidence related to the knowledge, skills and behaviours that will be assessed by the Professional Interview.

The portfolio of evidence will typically contain ten discrete pieces of evidence which may include:

  • workplace documentation/records, for example job task sheets/job cards/timesheets, equipment
  • maintenance/service records
  • witness statements
  • customer feedback
  • annotated photographs showing jobs in progress
  • video clips
  • annotated screen shots
  • handover records

When should I book my EPA?

An Apprentices EPA should be booked as soon as an Apprentice has moved through the Gateway. It’s advisable to register learners on ACE360 at the earliest opportunity during their on-programme learning and keep their progress record up-to-date so LEIA can try to ensure we have resources available at the earliest opportunity once the Apprentice is ready. As a minimum LEIA must know about the Apprentices intention to move towards EPA 3 months prior to coming to the Gateway.

How long does the EPA take?

This is determined by each individual assessment plan, but an EPA can take anywhere from 3 to 6 months depending on what’s included.

Do EPA assessments have to be in the same order?

Although a lot of assessment plans mandate an order that some assessments need to be taken in, this requirement has now been permanently removed by the Institute for Apprenticeships and Technical Education. This means that assessments can be taken in any order for all assessment plans.

What happens if my Apprentice fails their EPA?

If an Apprentice is unsuccessful in passing their EPA they’ll be given a detailed final grading report containing feedback on their unsuccessful areas. The Apprentice may need some additional training before re-sitting their assessment. Where this is the case, the Apprentice must still complete their EPA in the assigned EPA window as defined in the Assessment Plan.

Apprentices will only need to re-sit the element(s) of the EPA in which they were unsuccessful. The decision on whether the Apprentice is able to re-sit the EPA is up to the Employer. Re-sits / re-takes will be chargeable at a rate per assessment and are not included in the initial agreed costs.

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